FAQ

Q: How can I request a quote?

A: Fill out the online inquiry form in the 'Contact Us section or reach out to our sales team via email (sales3@liwei-chem.com) or phone (+8615365186327). We'll provide a customized quote promptly.

Q: What are your payment terms?

A: We accept bank transfers, major credit cards, and letters of credit. Standard orders are due within 30 days; custom projects' terms are negotiable.

Q: Do you offer custom solutions?

A: Yes. Our R&D team of chemists and engineers can develop tailored products and services based on your specifications.

Q: Can I visit your production facilities?

A: Yes. Contact customer service at least two weeks in advance to schedule a tour with safety briefings and guided visits.